O’Reilly Autoparts is one of the U.S.’s largest suppliers of auto spares, parts and accessories. Founded in 1957 in Missouri, O’Reilly now operates in most of the states of the U.S. and currently has over 4000 stores. O’Reilly maintains its strong brand and growth by offering a flexible service and gives both retail customers and installers easy ways of finding, ordering, collecting and receiving products. Like many U.S. retailers in a competitive market, the combination of extensive product range, good deals and promotions and great customer service is vitally important.
The challenge for O’Reilly was to find a product that could adapt to their requirements and sheer size of estate. O’Reilly were well aware of the general state of the store systems market and the normal suppliers, and had over many years taken the view that a ‘black-box’ point of sale application was not right for them. The Enactor toolkit was a genuinely fresh approach to the problem of ‘build vs. buy’ and offered the chance of the best of both worlds. In particular the toolkit and its potential for a closely coupled integration with existing AS400 and Java applications enabled a gradual transition from old to new without the risk and cost of a big bang implementation.
O’Reilly has used the Enactor Point of Service, Estate Manager, Retail Hub and our toolkit and resource libraries to produce a customised application for their business. The user sees a modern POS application with all of Enactor’s built in functions but is unaware that some functions might be Web service calls to remote applications, some might call legacy AS400 libraries, and others are latest Enactor library functions. Regardless of where and how a function is implemented, the Enactor toolkit gives a unified environment that allows this mixed approach to be tackled in a consistent way.