The in-store device is now so much more than a transaction processor. Powerful additional applications take the terminal from being a traditional Point of Sale to truly a Point of Service. Improving functionality across all touch points is an integral part of developing brand loyalty and driving sales. These applications give the store staff everything they need to maintain an intimate relationship with the customer.
The Clientelling app allows store staff to know everything about the customer the second they walk in. Enactor’s SOA means that live customer information can be brought from the digital retail hub in real time.
Enactor’s powerful endless aisle application means the sale isn’t lost when there is no stock. Complete product ranges can be brought down from the website with images, details and local stock availability. From here a customer order can be created with all fulfilment options including: Click and collect from any store, back order or home delivery.
The small footprint thin client is written specifically for each target device so that the applications look, feel and perform like thick client programs. The generic design allows Mobile POS to be run on different types of devices, and it ensures the security of sensitive information or out of date data. The technology we use runs well over GSM as well as wireless – giving a backup alternative if necessary. Thin client Point of Service can be run on older hardware, often avoiding the need for costly upgrades and ensuring the security of sensitive information with data held remotely.
All enactor Touch-point applications are OS and hardware agnostic. They currently run on a wide range of hardware, including mobile devices such as tablets, iPhones and iPods, as well as counter-top POS devices.